Slide 9 of 37
Notes:
That recent experience involved attempts on the part of middle management to define the output requirements in R&D as a first step toward a more rational approach to resourcing and staffing. Past efforts had pretty much relied on the squeaky wheel approach and some areas had more than adequate resources while others continued to lag behind. The quote shown here was oft spoken by those who wanted to manage to a steady state output and who too infrequently gave thought to the variance that might surround that steady state.
